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Business insights on leadership, diversity and change management.

Professional Development, Leadership & Management
Personal Reflections about life’s opportunities
The Intersection of Pop Culture & current events

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Business Documentation

Achieve clarity with your business documentation and internal corporate communications.

Training & Educational Materials
Workflow and Business Process Documentation
Business Analysis Requirements
Change Management Communication

AS FEATURED IN BUSINESS LONDON MAGAZINE

Change Can Be Good When Done Correctly

No One Sees Your Intent. They See Your Content.

Diversity: 4 Steps for Small Businesses to Get It Right

Experienced Candidates Need Not Apply

Sexism is Real, Even if You Don’t See It.

5 Dimensions for Successful Transformation

How to Achieve Diversity in the Workplace

“Your passion and words are inspiring.” - Support for Diversity Matters

"You make everything easy and fun to understand."

"Simplifies complex systems and ideas."

“She shares a funny and relatable story of finding her voice.” - Support for Carpe Diem

LEADERSHIP COMMUNICATION: EMAIL

Email: Before You Start Typing

Ep.7 Communication & Email. This video offers 3 questions to ask yourself before you start typing.

Ep.7 Email. Love it or hate it, email is a major source of ineffective communication. Let's change that. The first of four videos on email, this video offers 3 questions to ask yourself before you start typing.

Email: 4 Tips When Composing

Ep.8 The second video on email offers four tips to consider when you're composing your email to ensure you are communicating effectively.

Episode 8: Email Composition

Ready to start typing? 4 tips to improve your email.

In under three minutes, this second video on effective email communication identifies four steps for composition

⌨ Collecting documentation

⌨ Frontload your communication

⌨ Avoid large text blocks

⌨ Group related information

Email: 3 Quick Checks Before You Hit Send

Ep.9 Email: Don't hit send! Three quick checks can save you from miscommunication and embarrassment. The 3rd of four videos looking at making email a more effective form of communication.

Episode 9: Email, Don't hit send!

Your composition is complete. These 3 quick checks can save you from miscommunication, embarrassment or worse.

1. Revise for clarity

2. Proofread out loud

3. Plan for feedback

Email Structure from Top to Bottom

Ep.10 A quick look at structuring your email from top to bottom. This final video on email includes a summary of all major points from the earlier email episodes.

Email From Top to Bottom

The fourth (and final) video on email includes:

💡 a summary of the prior three episodes

📝 a quick rundown of email structure.

❌ the one thing you should 𝐧𝐞𝐯𝐞𝐫 include in your subject line